Privacy Policy
How we collect, use, and protect your information on Radiocast.net.
We don’t sell personal information
We disclose data only to vendors that provide services we use (below). Advertising partners receive technical signals from browsers or devices to deliver and measure ads—not paid sales of Radiocast account dossiers or contact lists.
Control your data
Access, correct, or delete your data by contacting support.
Security-minded
We apply reasonable safeguards; no method is 100% secure.
Global standards
We address GDPR/EEA and U.S. privacy requirements where applicable.
Who we are
The website located at https://radiocast.net (the "Website") and all products, services, features, content, applications, and technologies provided through it (the "Service") are operated by Radiocast ("Radiocast", "we", "us"). This Privacy Policy ("Policy") explains how we collect, use, disclose, and protect information in connection with the Website and Service.
Commitment to your privacy
We take care of your personal data and aim to maintain its confidentiality and security. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Personal information we collect
We collect information that you provide directly and information collected automatically when you use the Website and Service. The categories include:
- Account and Profile Information: name, display name, email, usernames (e.g., Discord), and preferences.
- Content and Usage: stations you create or follow, chat messages, interactions, logs, and settings.
- Device and Technical Data: IP address, device identifiers, browser type, operating system, time zone, language, and diagnostic data.
- Cookies and Similar Technologies: identifiers that enable functionality, analytics, and advertising. See Cookies below.
- Payment and billing records: card payments run through Stripe; full card numbers are handled only by Stripe and never pass through Radiocast application servers. Names, postal addresses, email, company details where you provide them, and related invoice metadata may be stored on our FOSSBilling-based billing portal (billing.radiocast.net) and in Stripe as needed to charge and manage your purchases.
- Communications: your messages to support and your preferences.
Why we process your data
We process data to operate and improve the Service, including to authenticate users, provide features (e.g., chat, analytics, and monetization), secure the Service, comply with law, prevent abuse, and communicate with you.
Legal bases for processing (EEA/UK): performance of a contract; legitimate interests (e.g., product improvement, security); consent (e.g., non-essential cookies, marketing); and compliance with legal obligations.
Your rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision-making and profiling
To exercise these rights or to appeal a decision, contact us using the information below.
California privacy choices
Do Not Sell or Share My Personal Information
Radiocast does not sell personal information for money. Some advertising and analytics disclosures may be considered a "sale" or "sharing" for cross-context behavioral advertising under California privacy law. California residents may request to opt out of those sale/share disclosures by using our cookie preferences where available or by contacting us.
Submit a Do Not Sell or Share requestInternational data transfers
If you are a European resident, we process your information to fulfill contracts we might have with you (for example, if you make an order through the Service), or otherwise to pursue our legitimate business interests listed above. Your information may be transferred outside of Europe, including to Canada and the United States.
Data retention
We retain personal data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the data type and purpose. We may anonymize data so it is no longer associated with you.
Who we share data with and why
We disclose personal information only to service providers and subprocessors involved in hosting the Website, the Radiocast platform, invoicing on our billing portal, analytics, moderation, payments, integrations you use, or advertising delivered on the Service. We limit disclosures to what is needed for each purpose described in this Policy.
Advertising. We do not sell your personal information. Partners such as Google AdSense and AdTonos may receive technical identifiers and usage signals from your browser or device (such as cookies, approximate location inferred from IP, and device characteristics) so they can deliver, personalize, measure, or fraud-check advertising, as governed by their policies and your platform opt-outs. That is integration for ad tech—not Radiocast giving them your profile for a fee. Certain regions treat some ad disclosures as sales or sharing for targeted ads under local definitions even when there is no traditional sale of a customer list; use partner tools and jurisdictional disclosures where applicable.
Providers below are summarized for readability. Ask us if you need a formal subprocessor registry for your agreements.
Supabase
Privacy PolicyWe use Supabase to provide authentication, store data for our website, and enable realtime interactions and features (e.g., chat).
Hetzner
Privacy PolicyWe use Hetzner as an infrastructure and hosting provider for parts of the Radiocast platform, including servers that may process or store service data needed to operate hosted features.
Contabo
Privacy PolicyWe use Contabo as an infrastructure and hosting provider for parts of the Radiocast platform, including servers that may process or store service data needed to operate hosted features.
Vercel
Privacy PolicyWe use Vercel as a hosting, deployment, and edge infrastructure provider for parts of the Radiocast website and application, including delivery, logging, and performance services.
Cloudflare
Privacy PolicyWe use Cloudflare as a hosting, CDN, DNS, and security provider to help deliver Radiocast services, protect against abuse, improve performance, and secure traffic.
Stripe
Privacy PolicyWe use Stripe to process payments and manage subscriptions. Stripe is a PCI Level 1 Service Provider. Card numbers and other full payment credentials are stored and tokenized by Stripe—full card numbers never pass through Radiocast application servers.
Radiocast billing portal (FOSSBilling)
PortalOur customer billing portal at billing.radiocast.net runs on a customized deployment of FOSSBilling. It keeps client records we need for hosting plans, invoicing, and support—such as names, billing and service-related addresses, email, company details where provided, and order or subscription metadata. Payment card numbers are not stored on this billing system.
Microsoft Clarity
Privacy PolicyWe use Microsoft Clarity to understand product usage and improve reliability and performance.
Google Analytics
Privacy PolicyWe use Google Analytics to understand product usage and improve reliability and performance.
AdTonos
Privacy PolicyWe use AdTonos to serve audio advertisements, personalize them, and track clickthroughs and other data.
Google AdSense
Privacy PolicyWe use Google AdSense to deliver visual, on-screen advertisements, personalize them, and track clickthroughs and other data.
OpenAI
Privacy PolicyWe use services provided by OpenAI to assist in moderating the Service and providing other features on the Service.
Want more details about a specific provider or to object to sharing? Contact us at contact@radiocast.net.
Links to other websites
The Service may contain links to other websites that are not owned or controlled by us. We are not responsible for such websites or third parties' privacy practices. We encourage you to read the privacy statements of each website that may collect personal information.
Cookies and similar technologies
We use cookies and similar technologies to operate the Website, enable features, understand usage, and personalize content and ads. Where required by law, we will obtain your consent for non-essential cookies. You can manage cookies in your browser settings or via the cookie banner when available.
Analytics and advertising
Analytics help us understand usage and reliability. Advertising partners deliver and measure display and audio ads using technical identifiers as described above. You may opt out of some personalized ads via device or browser settings (e.g. limited ad tracking), industry tools, or each partner's preferences—see their policies linked in the vendors list.
Information security
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure. However, no data transmission over the Internet or wireless network can be guaranteed to be secure.
Children’s privacy
The Service is not directed to children under 13. If you believe a child has provided personal data, please contact us and we will take appropriate steps to delete such information.
Do Not Track
Some browsers offer a "Do Not Track" (DNT) signal. Because there is no common industry standard, we do not respond to DNT signals at this time.
Legal disclosures
We will disclose any information we collect, use, or receive if required or permitted by law (such as to comply with a subpoena), or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Changes to this Policy
We may update this Policy from time to time. If we make material changes, we will post the updated Policy on the Website and update the “Last updated” date above.
Contact us
To understand more about this Policy or to exercise any rights concerning your personal information, email us at contact@radiocast.net.